Billing Supervisor

Job Title: Billing Supervisor

We are recruiting for a Billing Supervisor, this role is working for a well-established and reputable organisation based in the London area on a 12 month fixed term contract.

You will be:

• Overseeing the billings team and ensuring a consistent and high level of customer service
• Leading the billing teams and ensuring all targets are met, processes are followed and customers are communicated to in a timely manner
• Managing the team and ensuring all performance issues are dealt with as per company guidelines
• Maintaining thorough and accurate customer record keeping
• Ensuring all billing processes are correctly documented and up to date at all times
• Designing processes to deliver great customer care and provide a modern luxury service
• Ensuring processes remain proactive in line with KPI’s and business contractual conditions
• Responsible for managing the debtors process ensuring revenue leakage is minimised
• Overseeing the enforcement and third party fine procedures with a strong understanding of the legal ramifications and business exposure
• Supporting the delivery of continuous improvements including the requirements for the automation of any processes

The ideal candidate will:

• Have strong experience in billing and managerial positions
• Have excellent written and verbal communication skills
• Be a critical thinker
• Be able to work to deadlines and react quickly and  efficiently

Important

Please only apply for this vacancy if you possess the relevant experience required for this position

Contact details:

To discuss this role in more detail please contact someone on the Private Finance team on 0121 616 0660

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.