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Estates Helpdesk Advisor
- Location Manchester
- Job type Contract
- Salary £13.82 - 15.49 per hour
- Discipline Construction, Civil Engineering & Rail
- Reference J85871
Job Title: Helpdesk Advisor
Job Reference Number: J85871
Venn Group has been approached by a reputable university to recruit for a Helpdesk Advisor in Greater Manchester on a 3 temporary ongoing contract.
As a successful candidate you will have previous experience in a similar role.
Day to Day Duties Include:
- Deal with high volume of inbound calls in relation to repairs and disrepairs across the campuses
- Manage inbound emails and ensuring the requests / queries are passed on to relevant teams
- Gather information in relation to repairs and ensure correct information is passed on to the correct managers
- Use Microsoft Office package, including Excel, to track and record information
Essential Skills/Experience:
- Experienced working on a fast paced helpdesk
- Previous experience working within Maintenance
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.