Transport Support Officer – SEND

Start: Mon 8^th January, 2025

Rate: £20.72 per hour, umbrella Inside IR35

Hours: Full time, 37 hours per week

Working pattern: Largely remote working but with 1-2 days per week onsite

Location: Midlands

Candidates must have the following essential skills and experience:

Daily Operations: Supervise the coordination and delivery of day-to-day transport services for SEND students, ensuring timely and reliable transportation to and from educational settings
Transport Planning and Scheduling: Develop and manage efficient transport schedules, ensuring optimal use of resources and adherence to timetables
Stakeholder Collaboration: Act as the primary contact for schools, transport providers, and parents, ensuring clear communication and resolution of operational concerns
Operational Problem-Solving: Respond promptly to transport incidents, service disruptions, or complaints, coordinating with relevant parties to implement effective solutions
Team Player: assist the managers in supporting and supervising team colleagues
Contract Management: Liaise with transport providers to monitor compliance with contractual terms, ensuring high service standards and addressing performance issues promptly
Excellent IT competency levels
Great communicator, familiar with the legislation around home to school transport, and have excellent time management and organisational skills

Transport Support Officer - SEND