Care Call Officer

Care Call Officer vacancy waiting to be filled

Venn Group have been approached by a Housing Association and would like to introduce the following position available

Position:          Care Call Officer  

Location:         Stockport  

Rate:                Negotiable

Length:            3 months with opportunity to go permanent

Hours:              Various shift patterns, 35 hours per week average

The role will predominantly involve:

• Manage a patch of 200 customers, maintaining accurate and up-to-date records through regular contact
• Build strong relationships with customers and their families to support their wellbeing
• Answer calls and resolve call-centre queries related to customer wellbeing
• Conduct home visits to customers
• Provide compassionate and empathetic care to ensure customer satisfaction and overall wellbeing

To be considered for this role you will need to have an enhanced DBS on the update service and have a driving license with access to your own vehicle. There is also a requirement for day and night shift work.

To find out more about this role or to apply please contact Simon Cain or Samantha Marshall on 07441 916450 or alternatively reply to this email with your up to date CV.

*Venn Group’s “Recommendation Scheme”: if you recommend a candidate who is subsequently placed by Venn Group (for a minimum of 2 weeks) you will be eligible for £50 worth of vouchers from a choice of high street organisations.