Credit Control Administrator

Positions have arisen for two Student Fees Administrator’s to work for a London based University. The roles will support with student enrolment and work with the University records systems.

Job responsibilities include:

• Handle all forms of billing-related queries, including instalment plans and tuition fees, ensuring timely and accurate responses
• Assist with the financial transactions process, utilizing systems such as Oracle, Microsoft applications, and Excel
• Process and generate invoices accurately and efficiently
• Authorize and update the billing log regularly to ensure all transactions are accurately recorded and tracked
• Manage a high volume of emails and administrative tasks in accordance with University policies
• Ensure compliance with administrative protocols and guidelines
• Manage and resolve queries through email and phone
• Record all interactions and resolutions using Outlook and Excel for tracking and reporting purposes
• Perform basic finance calculations as needed to support billing and payment processes
• Support and reconcile any irregular student payments, ensuring discrepancies are addressed promptly

Candidate Profile:

• Experience of large financial systems (Ideally Oracle or Banner)
• Experience of student record systems  
• Higher education experience
• Able to work accurately and to deadlines

Agency Reference Number: J80814

Salary: £18 to £20 per hour PAYE

Hours: 35 hours per week 

Hybrid work: 3 days a week working from home

Duration: 6 months

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.