Homeownership Manager (Officer)

Homeownership Manager Vacancy

An established Housing Association is currently looking to recruit a Homeownership Manager based in the North London area.

Location: Patch mainly across Harrow, Enfield, and some Islington
Hours: 37.5 per week, Monday to Friday- WFH 2/3 days per week
Salary: Up to £44,547 per annum
Duration: Permanent

Homeownership Manager – The role involves:
• Deliver proactive, high-quality, customer-focused property management services
• Manage home ownership properties and schemes
• Lead on leasehold issues and ensure legislative compliance
• Maximize income generation through service charges and major works
• Collaborate with teams for seamless customer service delivery
• Provide exceptional customer experiences
• Address homeowner concerns and queries promptly
• Conduct property inspections and manage maintenance
• Prepare and manage property-related budgets
• Oversee service charge accounts and major works projects
• Maintain records and report on performance metrics
• Develop positive relationships with homeowners and stakeholders
• Handle disputes and complaints efficiently

Additional requirements:
• Strong Housing management background, and an understanding of leasehold functions
• Ability to deal with and tackle ASB
• Excellent numeracy skills and able to prepare financial information accurately
• A DBS check will be required for this role

To secure an interview for this excellent opportunity contact Charley Payne by email cpayne@venngroup.com as soon as possible.