Housing Complaints Administrator

Housing Complaints Administrator vacancy waiting to be filled

Venn Group have been approached by a Housing Trust and would like to introduce the following position available

Position:          Housing Complaints  Administrator   

Location:         Northwich, Cheshire – Hybrid working  

Rate:               £13.98 p/hour PAYE (Including Holiday Pay)

Hours:             37 hours p/week

Length:            3 months

The role will predominantly involve:

• Dealing with Customer engagement complaints
• Fulfilling administrative functions such as sending emails, collating folders, and sending letters
• Logging complaints from incoming calls from tenants
• Working alongside a complaints coordinator to ensure all complaints are answered timely and effectively

The successful candidate must be able to start within short notice and have experience within doing a similar role previously

To find out more about this role or to apply please contact Adam Parry on 07441916450 or alternatively reply to this email with your up to date CV.

*Venn Group’s “Recommendation Scheme”: If you recommend a candidate, whom Venn Group subsequently places (for a minimum of 2 weeks) you will be eligible for £25 worth of vouchers from a choice of high street organisations