Resettlement Officer

Overview

We are seeking a proactive and organized Move-On Support Coordinator/Resettlement Officer for a housing provider in Bournemouth, to assist individuals transitioning from supported housing into independent, sustainable accommodation. This is a time-limited role designed to maximize support for housing providers and clients, fostering relationships and creating opportunities for successful transitions into stable housing.

Locaton - Bournemouth

Pay - £18 - £20 P/H (Paid weekly VIA Umbrella)

Contract Length - 12 Weeks - Ongoing

Key Objectives

• Support clients and providers to facilitate smooth transitions from supported housing.
• Promote daily structure and activities to ensure clients are prepared for independent living.
• Build and maintain positive relationships with housing providers, partners, and landlords to secure quality accommodation.
• Ensure transitions are sustainable and meet the long-term needs of clients.
• Assist clients in securing appropriate, long-term accommodation.
• Guide provider staff in navigating private rental markets, landlord relations, housing registers, and council incentives.
• Develop and sustain strong relationships with housing providers, landlords, and partners to maintain a consistent supply of quality housing options.
• Ensure that accommodations meet clients' long-term needs and promote sustainable tenancies.
• Address safeguarding and risk management concerns during the transition, following established policies and procedures.
• Maintain accurate case notes and log activities using appropriate systems.
• Ensure timely completion of tenancy-related documentation and benefit applications.

Requirements

• Proven experience in housing support, tenancy sustainment, or related fields.
• Strong knowledge of housing legislation, private rental markets, and support services.
• Ability to build positive relationships with housing providers, landlords, and community partners.
• Excellent organizational and communication skills, with a client-focused approach.
• Familiarity with risk management, safeguarding, and case note documentation.
• Proficiency in relevant software for case tracking and communication.

This is an excellent opportunity to make a significant impact by supporting vulnerable individuals and ensuring their successful transition into independent living, please contact Emily Wilson on ewilson@venngroup.com &  07441 916307