Senior Credit Controller

An exciting position has arisen for a Senior Credit Controller to join a Charity that strives to support people with learning disabilities. The postholder will be responsible for timely and effective collection of all debts and customer payments

Key responsibilities:

• Manage the credit control function of the organisation, working with the account receivables team to ensure all invoices are raised accurately and promptly.
• Chase overdue payments by phone, email, letter, and other online platforms, maintaining regular contact with clients to establish payment dates and resolve any queries promptly.
• Allocate receipt of payments against outstanding invoices promptly.
• Handle customer queries, requests for statements, reconciliations
• Responsible for raising credit notes and debtors' reconciliations.
• Production of debtor's reporting for management.
• Maintain accurate records of all outstanding debts, ensuring that debtor days are kept within the strategic target (currently 30 days).
• Develop and implement credit control policies and procedures to improve efficiency and reduce the risk of bad debt. Evaluate and implement automated payment systems.
• Monitor and report on the performance of the credit control function, highlighting any issues or areas for improvement to senior management.
• Create and develop good relationships and networks with colleagues within the wider business. Keeping relevant operational managers up to speed with the debt situation in their area.
• Identify process improvements including recommendation of suspension proceedings where collection steps have failed and follow on legal escalations
• Manage interdepartmental relationships with the understanding of how this impacts your day-to-day and collaborating to make efficiencies where possible

Successful candidate profile:

• Experience of credit control collecting from Local Authorities or other entities
• Strong attention to detail and able to work to tight deadlines
• Experience of using computerised accounting packages, and Microsoft Office (in particular Excel)
• Excellent written and verbal communication skills

Length: 6-month contract, moving to permanent

Salary: £32,000 per annum

Hours: 35 per week

Working pattern: Mainly remote working (occasional travel to office)

Location: Maidstone, Kent

Agency Reference Number: J87064